Express Lube Reviews

"We use express lube almost everyday on our Hertz rental cars. This is by far the best oil change store we have ever used. They are fast, friendly and extremely professional. We have very demanding customers, and the guys over there always come through for us! Thanks for the excellent service!!!"

Trisha

"My thanks to Mike for great service on March 2, 2011. He explained the service in appropriate detail, told me about the recycled oil (which is something I'm glad to know about) and he and Ron and Sarah were all very pleasant and professional. I'll recommend your services to my friends."

Stephen Maynard

"The manager at this location (Store #8) is named Justin. He was incredibly thorough, quick and most of all professional. I am absolutely satisfied with the work and customer service. I believe he deserves recognition for doing an outstanding job."

Tranette Ledford

"Your store manager Adam Gonzales (Store #7) was very quick to attend to my vehicle. His service was extremely polite and professional. I will most certainly visit his store again."

Joe Ybarra

"The service attendants are always sure to place a mat over the fender to insure that no scratches will occur. They insure that all levels are as they should be without any prompting on my part to do this or that. The quality of work is very high and the courtesy to the customer is always there and it makes you feel welcomed and are in the right place to conduct business It would be difficult to improve on the service since it has always been first class. They are very attentive to your needs and aim to satisfy each customer."

Bill Umphlett, Ret CMSgt

"Employees were very friendly. Pulled of my air filter to show me how clean it was-didn't expect that! After the oil change, Derreick, showed me the oil dip stick to see that it was "full" & that the oil was clean. NEVER had ANYONE do that before when I've had my oil changed. I had oil change, fuel injector service & Nitro. put in all my tires & I was out of there & on my way in approx. 30 minutes. Will definitely go back!"

Kay Maas

"All of the service men were polite and cordial. They provided me with great customer service from the moment i came in, til the moment I left. Mike provided me with details of the services they were performing and I left with more knowledge about my vehicle! I also enjoyed the awesome foot massager, and the coffee being served.I will definitely be returning for my future services, and recommend others to do the same."

Krystle Curtis

"I just want you all to know I have been to your location on west ave and Blanco. and the Manger Adam Gonzales, went far and beyond to assist me in my issue of my car over heating. I have gone there several times for my oil changes and I have always received excellent service and I hope all of your location have that same service. I just want you to know with management like him is a assist to your company. Always know that excellent customer service can either make you or break you, but as I see it you all have a great employee."

Fernando De Los Santos

"Everyone was friendly & helpful. Michael Baker at Store #19 serviced my vehicle. he was very knowledgeable of the service he provided and everything was done in a timely manner. he seemed to be very honest & the inside of my car was clean (no oil). Last but not least, we feel a part of the express lube family."

Jarvis & Latonia Rodgers

"The mechanics at Store #1 went far beyond the scope of a lube shop! They removed, cleaned and resealed one of my tail light covers that leaked every time it rained, and blew the bulbs. I was/am so impressed with their skills and customer service."

Arlene Martell